How can we help you?
Welcome! Here, you'll find answers to frequently asked questions, helpful guides, and useful tips to assist you in getting the most of our services.
Frequently asked questions
- 01
We help clients prepare and organize U.S. immigration forms and supporting documents. We do not file the forms for you, but we create complete packets ready for submission to USCIS.
- 02
No. Clients are responsible for filing their own forms with USCIS. We prepare the forms and instructions so you can submit them confidently.
- 03
No. MyFormPro is a document preparation service, not a law firm.
- 04
No. We cannot provide legal advice. We only prepare forms based on the information you provide.
- 05
Once your form and payment are completed, we typically prepare your packet within 48 hours. Rush service is available for 24-hour turnaround.
- 06
Yes. We provide support in English and Spanish.
- 07
We can guide you based on your situation, but we only prepare the following forms:
I-90 (Green Card Renewal)
N-400 (Citizenship/Naturalization)
I-130 (Family Petition)
I-485 (Green Card Application)
I-765 (Work Permit)
I-864 (Affidavit of Support)
- 08
This depends on your form. Our intake forms include a checklist, and you can provide copies of your identification, previous forms, and supporting documents.
- 09
No. Approval is determined by USCIS. We ensure your forms are complete and correctly organized to minimize errors.
- 10
We can help you correct errors by preparing a clean, complete packet for submission.
- 11
We will prepare your forms based on the information you provide. For complex legal issues, you may need a licensed attorney.
- 12
Yes, we provide guidance on what documents are needed and how to organize them.
- 13
All client information is submitted through our secure intake forms.
- 14
Currently, we do not offer payment plans. Payment is made after form completion but before packet preparation.
- 15
No problem! Our service is bilingual in English and Spanish, and we can guide you step by step.
- 16
You will need access to print the completed packet for submission to USCIS. Many clients use a local copy/print service.
- 17
You sign your forms in the designated spaces after we prepare your packet. Instructions are included in your packet.
- 18
USCIS communicates directly with the applicant, not MyFormPro.
- 19
You will receive a complete packet with instructions, ready for submission to USCIS.
- 20
Yes, we review your supporting documents to ensure your packet is complete and organized.
- 21
Absolutely! You can reach out via chat, and we’ll guide you through the process.
- 22
We offer a Rush Service for a 24-hour turnaround.
- 23
Yes, we can help prepare a corrected packet for re-submission.
- 24
We start working on your packet as soon as your information is submitted. Because everything is custom-prepared by our team, we’re unable to offer refunds once packet preparation has begun. However, if you ever have a concern or need an update, we’re here to help and support you through the entire process.